A Case Manager is a health and human services specialist who acts as a guide and advocate for persons who care for elderly or disabled family members or loved ones. Case Managers are educated and experienced in any of several fields related to care management. These include nursing, gerontology, social work, or psychology, with a specialized focus on issues related to special needs care, aging and elder care.

Case Managers help clients to attain their maximum functional potential. Individual’s independence is encouraged, while assessing their safety and security concerns. Case Managers address a broad range of issues related to their clients’ well-being. They have extensive knowledge of costs, quality, and availability of resources for their clients.